We feel so lucky that the day we walked into the Sotheby’s office in Great Barrington, MA we were greeted by John! He is not only extremely knowledgeable and personable, but has infinite patience and is extremely flexible and easy to work with. He always responds, via text, email or phone quickly and knows how to keep anxious buyers and sellers feeling calm and in control. He also went out of his way several times to help us in our out-of-state transition by with questions that were not part of his responsibilities as our broker. We were surprised by the world-wide exposure our property received and enjoyed the weekly updates he sent so we could see the activity being generated. We really feel like John has become a member of our family and could not recommend him and William Pitt Sotheby’s any higher.

Words cannot justly explain the superior care and concern that your John Burns provided to us and continues as a friend and advocate in the purchase of our beautiful home in Great Barrington. From the beginning of our journey to settle on the ideal property for Rick, myself and our beloved pooch, Stanley, John has been present for us in every way. Thank you for your help, Rebecca and Rick Freedman

Use John Burns. He'll get the job done swiftly and with minimal hassle on the sellers' part. From the moment he greeted us , I knew this was the right realtor. John goes the extra mile with a smile. Hot frustrating jobs don't get him down. There's no such word as "failure" with John Burns on your side. He's got the connections that YOU need to spruce things up and sell in literally less than 24 hours. I wished I had known him long before July. John makes everything easier. Call John now if you're in the market to buy or sell.

We had used other real estate agencies in the past - this was by far our best experience. So clean, professional, and courteous. Would 100% recommend!

John was “all in” with the process of my purchase from beginning to end, very responsive and very helpful. He was wonderful and I’m so glad I found him for my realtor!

John Burns was incredible to work with! Was very knowledgeable and kept everything right on track!

John Burns was truly a pleasure to work with! This is our fourth home sale and by far the smoothest transaction. John goes above and beyond to assist in all aspects of the transaction as well as making referrals for other related activities such as furniture sales and junk disposal. His attention to detail, responsiveness and strong communication every step of the way made for a seamless transaction with no last-minute surprises. Since we were relocating to another state and left before the closing, John took the extra initiative to ensure our home was safe and walk-through ready. He worked closely with our attorney to be sure all elements were ready for close on our behalf and stayed in touch with us through those final days up to and including closing. I highly recommend John as the BEST realtor!

John Burns was efficient and polite. He kept us informed about everything we needed to do in a timely manner. Actually I have already referred him a client.

John was incredible to work with. Communication was prompt and clear. He was flexible about connecting with me via phone call, text, or email depending on my availability and preferences at any given time. He proactively went above and beyond to fully resolve some questions from the buyers when it would have been completely appropriate to point them in the right direction and let them do their own research. These were items tangentially related to the sale and therefore not really John’s or my responsibility, but he handled it fully to avoid even the possibility of a barrier to the sale. Above all, John was nice. He was kind and always pleasant to work with throughout the process. Such a pleasure to work with someone so competent, professional, and personable.

It is with the greatest pleasure that I write this letter of recommendation for John J. Burns, anexceptional realtor whose expertise, dedication, and professionalism have truly exceeded allexpectations. From the moment we were introduced to John, he demonstrated an unparalleledcommitment to helping us navigate the daunting process of buying our home.John was instrumental in every step of our journey. He not only discovered and recommendedour listing but also took the time to ensure it was the perfect fit for our needs and aspirations.His remarkable ability to understand exactly what we were looking for, combined with his deepknowledge of the market, made us feel confident and at ease throughout the entire process.What truly sets John apart is his unwavering support and attentiveness. No matter how big orsmall the question, John was always available to provide clear, thoughtful answers with patienceand care. His friendly and courteous demeanor never wavered, even when faced with the mostintricate details or unexpected challenges. He consistently treated us with the utmost respect,always conducting himself as the perfect gentleman.John's professionalism is matched only by his warmth and genuine desire to see his clientshappy. He guided us every step of the way, ensuring we understood the process and feltempowered to make informed decisions. His dedication to our satisfaction was evident in everyinteraction, and his ability to balance professionalism with a personal touch made theexperience not just successful but truly enjoyable.I wholeheartedly recommend John J. Burns to anyone seeking a realtor who goes above andbeyond. His expertise, kindness, and unwavering commitment to his clients are trulyunmatched. We are profoundly grateful for his help and cannot imagine having gone throughthis process without him by our side.

John, thank you. You are a true professional! We appreciate every bit of effort, time, and extrasyou put into presenting our home in Becket so it would sell and become a special place forsomeone else. It was a bittersweet time for us but now we are starting a new chapter in life.People like you who go above and beyond make this world a better place.Thank you so much.Always grateful.

John was so great to work with! He helped my fiancé and I find our perfect home.He is very knowledgeable and responsive. When things didn’t go as planned on thesellers end for closing, John was right by our side to help explain the next steps. Hewas so positive throughout the entire experience.10/10 would recommend!

John helped us find our “dream property”! We had specific requirements and henever gave up trying to find the perfect place for us. He’s pleasant to deal with, a lotof fun, and 100 percent committed. He was always responsive and always patient.

Dear John, What a day of Thanksgiving! We are filled with gratitude for you and the constant caring throughout this past year plus. We love our new home. Thank you, John. All our best – with love,

John, words cannot express thank you enough. You have made our journey selling our home much smoother and eased a tremendous amount of burden for which we are tremendously grateful. Please use this as a very strong reference moving forward. You rock!

The sale of my home in Sheffield was handled by Mr John Burns. I was very satisfied with the service. Mr. Burns was very kind and patient dealing with an old lady like me. He went out of his way to be helpful with many little things. He was always very prompt in answering phone calls and getting information back to me. I can't say enough about his good service, especially in these times of much poor service from many businesses. I hope you will put a copy of this letter in his file.